LH prom shrub Better.JPG

POLICY 

PAYMENT

Tariffs apply all year round and are in Australian Dollars, including GST. A 50% deposit is required upon booking with the balance processed up to 30 days prior to arrival.Full payment is required for all reservations made within 1 month of the arrival date. A tax invoice will be emailed to guests whenever a payment has been processed.A $100 Bond ( credit card only) is required in addition to the applicable tariff,refundable within 24 hours subject to a satisfactory inspection by management after guests' departure. 

We accept Visa,Mastercard & AMEX. Credit card surcharges apply.  

CANCELLATION POLICY / TERMS & CONDITIONS

 Cancelling your reservation 14 days prior to the arrival date will result in a full refund less a $30 booking fee. Cancelling within within 14 days will result in a refund only if we are able to re-book your cabin on those dates. In the event that Prom Gate Getaway are only able to book part of your stay then the re-booked portion will be refunded. The $30 booking fee still applies to all cancelled bookings. Conditions apply. We recommend that guests please read and refer to our TERMS,CONDITIONS AND POLICIES which can be found on the 'Book On Line Now' page of this website.

RESERVATIONS THROUGH BOOKING SITES

Verification of booking details are required before reservations are confirmed from online booking sites.

Reservations made from online booking sites will not be honoured if there are discrepancies with their reservation details and will  be cancelled immediately. Upon arrival, all guests will be required to sign a registration form acknowledging and agreeing to our terms, conditions and polices. 

We recommend that all guest's making a reservation through an online booking site should refer to our terms and conditions on this page.    

 


 

FIND US

Address: 30 Tingara Close Yanakie, Victoria 3960 Australia

Directions: The turn off to Tinagra Close is 5kms' on the left, past the town of Yanakie. We are the 4th property on the right hand side as you drive down Tingara Close.

Phone:
Reception - 0437 105 540

Email inquiries: bookings@promgategetaway.com